At IO2Zone, we take the security of our systems seriously, and it is our constant endeavor to make our website a safe place for our customers to browse. However, in the rare case when some security researcher or member of the general public identifies a vulnerability in our systems, and responsibly shares the details of it with us, we appreciate their contribution, work closely with them to address such issues with urgency, and if they want, publicly acknowledge their contribution.


If you happen to have identified vulnerability on any of our web properties, we request you to follow the steps outlined below:

  1. Please contact us immediately at our contact us sectionwith the necessary details to recreate the vulnerability scenario.
  2. If possible, share with us your contact details (email, phone number), so that our security team can reach out to you if further inputs are needed to identify or close the problem.
  3. If you intend to make the information public for educational or other such needs, please give us reasonable time to appropriately fix the problem before making such information public. Our security team will work with you to estimate and commit to such time frame. For details please contact disclosurepolicy@io2zone.com or call us at 1-800-540-1632.